Free shipping & returns Details

FAQs

Is my personal information kept private?

Yes. We guarantee that all personal data will be kept private and confidential, and that we will never give out any of your information without your authorization. For further details, please see Larrimor's privacy policy.

Does Larrimor's offer alterations on clothing that I do not purchase at its store?

Yes. However there is a fee for alterations on clothing not purchased at Larrimor's. We also ask that you come to our store, meet our tailors and explain the look you seek and the fit you desire. Please allow adequate time for alterations to ensure your complete satisfaction.

 

At Larrimor's our tailors are world-class artisans. A cut above the rest (no pun intended). Because their passion for style and fashion is only exceeded by their dedication to you. Learn more about our artisan tailoring and alterations services.

Will Larrimor's deliver any purchases to my home or office?

Yes. If you live or work in Downtown Pittsburgh, we'll walk them to your preferred location in short order! If you are within driving distance to our store, we will personally drive them to you or service your needs via a reputable messenger service. There is no extra cost for this personalized service.

For long-distance deliveries, Larrimor's will ship your purchases via standard ground service at no cost to you. If you require express delivery, there will be a minimal charge.

What is Larrimor's Returns & Exchanges Policy?

Whether you shop in-store, online, or are a gift recipient, we want you to be 100% satisfied with everything you buy. Feel free to return your purchases if you are not completely satisfied with them, within 30 days of purchase for a full refund of the price you paid. Please note that all Sale Jewelry is final sale and cannot be returned. Items must be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when they were purchased.

Quick and Simple Returns: We have three easy ways to return online merchandise. We will begin processing your return the day we receive your returned merchandise. Each bank handles card refunds differently, but your refund should show on your statement within 3-5 business days. Maybe sooner.

    • 1. In-Store (It’s FREE!)

      Return your purchase in person at our main location and one of our Style Advisors will be happy to help you process your refund, make an exchange for a different size, or select a new item.

  • 2. UPS Ground with Pre-Paid Return Label

    Just pack up the items to be returned and pop on the pre-paid return label included in the original shipment. Next, schedule a pick-up with UPS by calling 1-800-823-7459. Alternatively, you can drop your shipment off at your local UPS store or at any UPS facility. To find your nearest store visit UPS.com. Once we process the return, we will charge a flat rate of $10 for processing.

  • 3. Shipping Method of Your Choice

    You can send items back via the shipping service of your choice to the below address. Please enclose your packing slip to help us identify your order. Don’t forget to keep your packing slip and the tracking number from the delivery service you use.

    Larrimor's
    Attn: Returns
    249 Fifth Avenue
    Pittsburgh, PA 15222