Free shipping & returns Details

Customer Care



Larrimor's accepts the following for online purchases:

American Express
Master Card

Credit Cards: The total dollar amount of your order is allocated at the time your card is approved. If the amount charged exceeds your credit limit, your order will be automatically canceled.

Debit Cards: Payment is deducted from your account at the time your card is approved. A receipt is included with each order.

Sales Tax: Sales tax will not be applied to any online orders.



Whether you shop in-store, online, or are a gift recipient, we want you to be 100% satisfied with everything you buy. Feel free to return your purchases if you are not completely satisfied with them, within 30 days of purchase for a full refund of the price you paid (excluding the cost of shipping). Please note that All Jewelry is final sale and cannot be returned. Items must be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when they were purchased.

Quick and Simple Returns: We have three easy ways to return online merchandise. We will begin processing your return the day we receive your returned merchandise. Each bank handles card refunds differently, but your refund should show on your statement within 3-5 business days. Maybe sooner.

  • 1. In-Store

    Return your purchase in person at our Downtown Location and one of our Style Advisors will be happy to help you process your refund, make an exchange for a different size, or select a new item.

  • 2. USPS Priority with Pre-Paid Return Label

    Just pack up the items to be returned and pop on the pre-paid return label included in the original shipment. Next, drop your shipment off at your local USPS store or at any USPS facility. To find your nearest store visit

  • 3. Shipping Method of Your Choice

    You can send items back via the shipping service of your choice to the below address. Please enclose your packing slip to help us identify your order. Don’t forget to keep your packing slip and the tracking number from the delivery service you use.

    Attn: Returns
    249 Fifth Avenue
    Pittsburgh, PA 15222


Shipping Methods and Costs

Shipping Method Cost (per order) Expected Arrival
USPS Retail Ground FREE! 3-5 Business Days
UPS 2nd Day Based on Zip Code 2 Business Days
UPS Overnight Based on Zip Code Next Business Day

You must order by 12:00 noon, EST for 2nd Day and Overnight shipping Monday through Friday. (Excludes holidays)

Orders placed on Saturday and Sunday will be shipped the following Monday. (Excludes holidays)

At this time we do not offer international shipping.

Expedited shipping is non-refundable.

Same Day Delivery:

Just can’t wait for your order? If you live in a reasonable proximity to our Downtown Pittsburgh location, we will do our best to meet same day delivery requests. Just contact our Concierge at 412.471.5732 between the hours of 9:00 a.m. – 6:00 p.m. (EST), Monday-Saturday.




Offer valid online only at Cannot be used with other offers, discounts or promo codes. Cannot be applied to past purchases. Larrimor’s reserves the right to add, remove or modify items on this promotion without prior notice. Other restrictions may apply. Does not apply to Sympli, Canada Goose, Magnanni, Hammitt.